Podcast

The Days of The PowerPoint Are Dead, So Now What?

On May 20, 2013, in Business Success, Guests, Podcast, Previous Show Recordings, Sales Strategies, Uncategorized, by Robyn Johnson

All of us have sat through a PowerPoint presentation, and been bored out of our minds, but yet we still tend to use PowerPoint presentations as a method for sharing information in a sales meeting. Is that still the way to go? Corey Sommers, author of “Whiteboard Selling: Empowering Sales Through Visuals”, strongly disagrees, he joined us to share why using a whiteboard to share visuals is more beneficial to a sales presentation than a PowerPoint presentation, how to create your message to include visuals, and how to empower your sales force to tell the story and extend the reach of visual storytelling.

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Using Trust to Find Success

On May 13, 2013, in Business Success, Featured, Personal Success, Podcast, Previous Show Recordings, Uncategorized, by Robyn Johnson

In today’s world it’s hard for us to trust those around us, but what if the amount of trust you show to others around you can lead to success in your personal and professional life? Greg Link, author of “Smart Trust”, shared with us why we are so distrusting, how people and organization are achieving prosperity from high-trust relations and cultures, what finding verify how enduring success, vitality, and happiness are directly related to the level of trust in our relationships—whether in our professional or personal lives, and what actions we can take to prosper.

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Finding Sales Success with Effective Customer Communications

On May 6, 2013, in Business Success, Featured, Guests, Podcast, Previous Show Recordings, Sales Strategies, by Robyn Johnson

It’s not the product or service being sold that creates a perfect customer experience, but how effectively you communicate with a customer. Understanding how to effectively communicate, is hard for some, that’s why Jack Griffin, author of “HOW TO SAY IT: Creating Complete Customer Satisfaction (Winning Words, Phrases and Strategies to Build Lasting Relationships in Sales and Service)” joined us to share his expertise. Jack shared how to use language to create satisfaction in the whole customer experience, and why effectively communicating with your customers can keep them coming back for more.

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Michael Houlihan and Bonnie Harvey

Worthy Cause Marketing : Supporting A Brand with More Than Advertising

On April 29, 2013, in Business Success, Entrepreneurial Spirit, Featured, Marketing Strategies, Personal Success, Podcast, Previous Show Recordings, Uncategorized, by Robyn Johnson

Creating a best selling wine brand can be difficult. Even more so, if you don’t have a budget for traditional advertising. Supporting a cause that is dear to you, by donating your product and time can not only, raise your spirit personally, but increase the awareness of your product. The Barefoot Wine founders and authors of The Barefoot Spirit: How Hardship, Hustle, and Heart Built a Bestselling Wine, Michael Houlihan and Bonnie Harvey, joined us to share how they built a best selling wine brand with Worthy Cause Marketing and why face time builds better business relationships than Facebook.

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Finding Success with Teamwork

On April 22, 2013, in Business Success, Featured, Guests, Podcast, Previous Show Recordings, Uncategorized, by Robyn Johnson

“The beauty and magic of teams is that gelling beyond an individuals expertise.” This is according to Bruce Piasecki, author of “Doing More with Teams: The New Way to Winning”. Bruce joining us to share how team work can bring out the best, and worst in all of us, such as how Lance Armstrong’s weakness not only lead to his own demise, but how it affected his team mates, why the “MVP syndrome” can take over, and how to overcome it to create a “dream” team within your business.

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Nathan J. Isbell

Fiscal Cliff Solution: Tax the Dead

On April 15, 2013, in Business Success, Featured, Guests, Personal Success, Podcast, Previous Show Recordings, by Robyn Johnson

Today the National Debt is nearly $17 Trillion, and raising every day. What can we do to stop the debt from climbing any higher? Nathan Isbell, might just have the answer. Nathan has written a Congressional Bill proposal that is currently being reviewed by The Congressional Research Service (CRS). His aim is to have Congress pass a law that will pave the way for a Free personal foundation/Legacy website as the means to change this Legacy of Debt we are destined to leave our children and grandchildren. Nathan’s Solution? Tax the Dead… eternally. Nathan joined us to discuss how his proposed bill can make America debt free, how it will affect our Estates once we are gone, who will manage the Estates, and under what provisions.

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V. Michael Santoro

Finding Success with a Commanding Online Presence

On April 8, 2013, in Business Success, Featured, Guests, Marketing Strategies, Podcast, Previous Show Recordings, Show Topic, by Robyn Johnson

Finding success with digital marketing efforts can be difficult for small business owners, but it doesn’t have to be. V. Michael Santoro, author of “Niche Dominance: Creating Order Out of Your Digital Marketing Chaos”, joined us to share his insights on how to gain a better SEO ranking, why you should have a solid social media plan, and tips on how to hire the best digital marketing resources.

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Living Healthy and Looking Younger

On April 1, 2013, in Featured, Guests, Personal Success, Podcast, Previous Show Recordings, Show Topic, by Robyn Johnson

Keeping and maintaining a healthy lifestyle can be difficult. Dr. Eudene Harry, a board certified doctor in emergency and holistic medicine, and author of “Live Younger in 8 Simple Steps”, shares with us what foods that are good for both the mind and body, how food can affect your sleep habits and mood, and why we all need to eat better and exercise.

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Chuck Underwood - Photo

Generational Study As A Sales Strategy

On March 25, 2013, in Business Success, Featured, Guests, Marketing Strategies, Podcast, Previous Show Recordings, Show Topic, by Robyn Johnson

Five living generations exist today, each with their own core sets of values, characteristics, and events that shaped who they are today. Chuck Underwood, author of “The Generational Perspective: Understanding Generational Differences in the Workplace, Marketplace, and Living Room”, joined us to discuss what those characteristics, values, and ideas each generation possess, and how we can use that information to market and advertise to those generations.

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Becoming an Information Concierge

On March 18, 2013, in Business Success, Featured, Guests, Marketing Strategies, Podcast, Previous Show Recordings, Sales Strategies, by Robyn Johnson

“Sales and Marketing need to shift their thinking. They need to help the customer get to the information they are looking for, but also understand what they need by looking at their behavior,” say Steven Woods,author of “Digital Body Language”, “Revenue Engine” and co-founder of Eloqua. Steven shared with us, why the way we buy is different, how to deal with that change, and what the outcome could be if you thinking differently about the way you sell and market.

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Regaining The Human Factor in Healthcare

On March 11, 2013, in Featured, Guests, Podcast, Previous Show Recordings, Show Topic, by Robyn Johnson

When you take a trip to the hospital, shouldn’t the primary concern of those trying to help you, be you the patient, not the diagnosis or illness? According to Regine Dubono it should be. Regine is author of “Belated Love Letters to My Husband,” and “Fever, FUO, a Diary”. Regine shared the experience of losing her husband due to the inefficiencies of a hospital, how the corporate model of a hospital can fail it’s patients, as it did with her husband, and to discuss why hospitals are lacking the human element.

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Employee Engagement : Accomplishing More With People

On March 4, 2013, in Business Success, Entrepreneurial Spirit, Featured, Guests, Podcast, Previous Show Recordings, by Robyn Johnson

According to the Gallup Business Journal, the estimated cost that a business pays out to replace an employee is one‐half to five times that employee’s annual salary. So, how is it possible to keep those employees and retain that investment? With communication and employee engagement. Tracy Benson, Founder and CEO of On the Same Page, a consulting firm that specializes in developing and applying internal communication strategies, will be joining us to discuss best practices for building a communication strategies, employee engagement, and how executing both effectively can increase your companies performance and business outcomes.

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Using Employee Engagement to Boost Business Outcomes

On February 28, 2013, in Business Success, Entrepreneurial Spirit, Featured, Guests, Podcast, Upcoming Guests, by Robyn Johnson

According to a Communication ROI Study by Towers Watson, companies with effective communication practices have a 47% higher total returns to shareholders over a five‐year period than those companies with less effective communication practices. So how can you improve communication practices in your business? This Sunday, at 4PM, on 55KRC, Tracy Benson, Founder and CEO of On the Same Page, will be joining us to discuss communication strategies, employee engagement, and how effectively executing both can increase your companies performance and bottom line.

Gary Schlossberg 2

What Is The Outlook of Your Portfolio?

On February 18, 2013, in Featured, Financial Strategies, Guests, Personal Success, Podcast, Previous Show Recordings, by Robyn Johnson

When the U.S. economic outlook looks poor it creates budget uncertainties for all of us in our personal lives. So what is the state of the economy now, and how is it affecting your money and investments? Gary Schlossberg, Vice President & Senior Economist for Wells Capital Management joined us to share his insights on the economic outlook of the U.S., how the Euro-debt crisis remains in “remission”, and how the threat of a currency war will impact the global economy.

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Growing Bottom-line Results with Strategy

On February 11, 2013, in Business Success, Featured, Guests, Podcast, Previous Show Recordings, by Robyn Johnson

“Having the right strategy, and making real change in an organization, can boil down to bottom-line results,” say Chris Hicks, founder and CEO of Chorus Consulting. Chris joined us to share some of the unique methodologies and technologies he uses to assist business owners and executives to develop more effective business strategy and growth plan.

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Redefining Manufacturing Efficiency

On February 4, 2013, in Business Success, Entrepreneurial Spirit, Featured, Guests, Podcast, Previous Show Recordings, by Robyn Johnson

Around the world, manufacturers are looking to achieve maximum productivity with minimum wasted effort or expense. Our guest, Mitch Free, might just have the answer to increasing manufacturing efficiency. Mitch is the Founder, Chairman, and CEO of MFG.com. Mitch joined us to share his passion for manufacturing, technology, and business, and how that passion created the entrepreneur he is today. Mitch also shared his insights on the manufacturing industry and what he see’s in the future of the industry.

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Master Your Career, Don’t Fall Victim to It

On January 28, 2013, in Featured, Personal Success, Podcast, Previous Show Recordings, Uncategorized, by Robyn Johnson

“As with physical fitness, we should all be individually responsible for our careers, and work every day to make them better,” says Peter Weddle, author of “The Career Fitness Workbook”. Peter joined us on Expert Access Radio to share his insights on how to pick your own career path, how to keep improving on it, and how to use your talents to extend past where you are in your career today.

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Connor Marsden 2

Tapping into Business Growth with CRM

On January 21, 2013, in Business Success, Featured, Guests, Podcast, Previous Show Recordings, Sales Strategies, by Robyn Johnson

According to Connor Marsden, US Director for Microsoft Dynamics CRM, CEO’s see a CRM system as an unfair advantage against the competition. The goal of a CRM system is to maximize the return on investment of sales and marketing, but how does a CRM system assist in that process? Connor shared with us what a CRM system is and does, how it’s benefiting the bottom line of many businesses, and what the combined solution between Cincom and Microsoft Dynamics CRM can bring to the table at your company.

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Have You Created Your Lifetime Financial Plan?

On January 14, 2013, in Featured, Financial Strategies, Guests, Personal Success, Podcast, Previous Show Recordings, by Robyn Johnson

If you were to die today, what would be left behind for your family? Achieving financial success, both in life and death, starts with adequate planning. Keith Reed, President of Lifetime Strategies Financial Group joined us on Expert Access Radio to share his tips on how much life insurance one may need to cover their final expenses, and what should be involved in your estate planning.

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Building Business with Customer Engagement and Advocacy

On December 31, 2012, in Business Success, Featured, Guests, Podcast, Previous Show Recordings, by Robyn Johnson

“Marketing is dead,” according to Bill Lee, author of “The Hidden Wealth of Customers”. Bill joined us on Expert Access Radio to discuss why traditional advertising, marketing communications, and PR are broken, and why we should look at and use customers as a asset, creating a return on investment of their relationships.

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Revealing The Entrepreneur’s Secret to Creating Wealth

On December 24, 2012, in Business Success, Entrepreneurial Spirit, Featured, Guests, Podcast, Previous Show Recordings, by Robyn Johnson

Creating long term wealth as a business owner starts with owning the commercial property it resides on. This is according to Chris Hurn, author of “The Entrepreneur’s Secret to Creating Wealth: How the Smartest Business Owners Build Their Fortunes,”. Chris shared us why small business owners should own the commercial property their business sits on, what they should keep in mind when planning to purchase commercial property, and how owning commercial property can solidify your business and lasting wealth.

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My Life In America

Letters From The Past Share Insight Into Life Before, During, and After The Civil War

On December 17, 2012, in Featured, Guests, Personal Success, Podcast, Previous Show Recordings, Show Topic, by Robyn Johnson

We must continually learn and evolve from the triumphs and failures of the people and events that reside in our near and distant past. The same is true of the story of Louis Hensel. Hensel share his life of travel and adventure in letters to his granddaughter, which author Sigrid Wilshinsky, has interpreted and shared in her book, “My Life In America Before, During, and After The Civil War”. Sigrid joined us on Expert Access Radio to discuss Louis Hensel’s life, how we can learn from him, and what she discovered in her quest to interpret the letter.

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Plotting The Course For Business Success

On December 3, 2012, in Business Success, Entrepreneurial Spirit, Featured, Podcast, Previous Show Recordings, by Robyn Johnson

“Business isn’t static,” this is according Bill McBean, author of “The Facts of Business Life: What Ever Successful Business Owner Knows That You Don’t” and our guest on Expert Access Radio. According to Bill the success of a business should be based on 5 levels, which are related to the maturity of a business and how that that maturity ties back to the leadership of the organization. Bill shared with us those 5 levels and how to build off of them to create a successful business.

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Aligning The Contact Center with Strategy

On November 26, 2012, in Business Success, Featured, Podcast, Previous Show Recordings, Show Topic, by Robyn Johnson

The contact center, for many businesses, is the first touch point for customers. Shouldn’t the experience a customer has with a contact center be great, the first and every time? According to Brian J Flagg, contact center expert and author of “Contact Center Excellence: Standing Out From The Crowd”, it should be, and strategy is how to get there. Brian shared his expertise on what your contact center framework and strategy should include, how much technology should take a part in that process, and shared some tools to improving the contact center.

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Get The Perfect Job, Whether There Is An Opening or Not

On November 19, 2012, in Business Success, Guests, Personal Success, Podcast, by Robyn Johnson

Some of us could spend a lifetime looking for the perfect job, but it never comes. Is that because we lack what the hiring manager is looking for in an employee? Or because we don’t know how to position ourselves as the experts that a company must hire? Bob Prosen, creator of the Career Accelerator Program and author of “Kiss Theory Good Bye”, shares how to identify your strengths and expertise to zero in on that perfect job, how to position those same strengths and expertise to become the expert companies are looking for, and how to get hired, whether there is an opening or not.

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The Art and Science of Sales

On November 12, 2012, in Guests, Podcast, Previous Show Recordings, Sales Strategies, Uncategorized, by Robyn Johnson

The emergence of the internet has caused a shift in the way a customer flows through a sales cycle, causing the customer to be more educated about the product than ever before. That boost in education is changing sales. Neil Rackham, author of “Rethinking The Sales Force”, joined us to discuss why the sales person should re-think how they sell, and what he is doing to help new sales professionals succeed.

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